​​​​​​Audiology Services Procurement


Over nine million people in England are living with some form of hearing loss, which is a major cause of poor development of language and communication skills. Surrey's audiology service prov​​ides comprehensive hearing and balance assessments, digital hearing aid fittings and rehabilitation services.

Currently patients requiring digital hearing aid fittings have to attend multiple appointments before receiving their prosthesis. Commissioners want to change this. Following the latest advice from NHS England our commissioners want to ensure patients have their assessment and fitting in one convenient single appointment while also enabling people to access hearing aid services in suitable locations in the community.

The way audiology services in the North West Surrey area are delivered is set to change under new proposals from NHS commissioners. These proposals will improve patient experience, reduce unwarranted service variation and support NHS invest in preventative medicine.

We are looking to engage the views of patients and members of the public to provide guidance, experience and feedback on our plans.

How you can get involved and receive further information


We held a patient engagement event on 18 January 2017 at the Education Centre, Ashford Hospital. If you would like to  give your feedback on your use of audiology services please contact
comms@nwsurreyccg.nhs.uk​ or call 01372 232463.

Please find below a copy of the Market Engagement Presentation and Questions and Answers from a recent Market Warming Event held on 12 January 2017.

Market Engagement Slides - 12 1 17 Audiology.pptx

Audiology QA from Market Warming Event 12 1 17 v3.docx


Last Modified - 31/05/2017 12:31