Local people are being urged to have their say on translation and interpretation services for patients visiting their GP practice.

The Surrey Heartlands Clinical Commissioning Groups (Guildford and Waverley, North West Surrey and Surrey Downs CCGs) are developing the service to help patients communicate with their GP during their appointment.

The service provides people with the communications support they need which could include offering an interpreter, having information available in different languages and in braille should they need it. People who work with patients and their families who have communication difficulties or communicate non-verbally are invited to a focus group to help improve the service.

Dr Charlotte Canniff, GP and Chair of North West Surrey CCG, said: “We’re committed to ensuring patients can communicate with their GP and wider primary care team and receive information in the way they need it to make the best decisions about their health care. It’s important we hear from people who use the service to consider how we can develop it so that it meets their needs.”

The focus group will take place on Tuesday 5 February,10:30am-2.30pm at H.G. Wells Conference and Events Centre, Woking.

Please register your attendance on Eventbrite. If you have any specific communication need, for examples, a hearing loop or interpreter - please let us know in advance by emailing comms.surreyheartlandsccgs@nhs.net or call 01372 232450.