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A partnership approach to transforming local health and care services across the Surrey Heartlands area

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Surrey Heartlands welcomes NHS England's review of progress

Health and social care leaders in the Surrey Heartlands Sustainability and Transformation Partnership (STP) welcome the first progress report from NHS England which recognises our partnership as an advanced example of an STP in action.

The challenges facing health and social care nationally and in Surrey Heartlands are well documented - increasing demand, the increasing costs of treatments, workforce pressures, outdated digital technology and a challenging financial environment. We are driving a local, placed-based approach across our partnership to transform health and social care. This will enable us to harness ways to deliver better outcomes for our citizens, including patients, their carers and families.

Our plans are aimed at achieving a faster pace of change to eliminate unwarranted variation of access, care and outcomes. We are working across our systems in Surrey Heartlands to understand our collective resources and remove unintended barriers to transformation and sustainability of health and care. Local residents, doctors, social workers, nurses, therapists, public health specialists and others are helping us develop new solutions.

For example our Surrey Heartlands Clinical Academy is supporting clinical teams by enabling the adoption of innovation developed by Surrey Heartlands clinicians and by helping spread best practice, so that we work beyond traditional organisational boundaries and liberate solutions that will improve outcomes in health and care.

Surrey Heartlands Programme Director Sarah Parker said: "Working together across Surrey Heartlands gives us a real opportunity to tackle the challenges we face in securing and delivering sustainable, high quality health and care services. Our rating as an advanced STP is positive indication of the work we have been doing and strength of our partnership and leadership. We remain focussed on maximising this opportunity to deliver tangible benefits in health and social care locally."

The STP Progress Dashboard is the NHS's first attempt at capturing a snapshot of the combined performance of 44 health and care systems, which involve a number of organisations.

According to NHS England, the dashboards are not a comment on the performance of STPs to date. Rather, they indicate the relative starting points on the road to better care, often driven by a range of historical factors that the NHS and local partners have struggled to resolve. STPs have only been in existence for a short time and these ratings are a baseline in order that progress can be tracked going forward.

Understanding the STP Progress Dashboard

The STP Progress Assessment provides headline ratings for STPs in four bandings

1.  Outstanding;

2.  Advanced;

3.  Making progress;

4.  Needs most improvement.

The headline rating is driven by indicators in three broad areas: hospital performance, patient-focused change, and transformation. These are measured in nine domains:

  • Emergency care – four-hour standard
  • Elective care – 18 week standard
  • Safety – healthcare associated infections and special measures
  • General practice – improving access
  • Mental Health – improving access
  • Cancer – improving access
  • Prevention - unnecessary hospital stays
  • System-wide leadership – partnership working
  • Finance – system control totals

The NHS England methodology can be reviewed in detail here.

Surrey health and care organisations sign devolution pledge

Local and national health and care organisations have signed an agreement to improve health and social care in Surrey Heartlands.

The agreement sets out a roadmap towards devolution, outlining how partners will work together to improve the health outcomes of the 850,000 people living in Surrey Heartlands; which covers the area looked after by Guildford & Waverley, North West Surrey and Surrey Downs Clinical Commissioning Groups. It also means more local accountability for the spending of health and social care budgets.

Read more  here.

Devolution Agreement.pdf


Our monthly newsletter with updates on the STP work can be found below and will be sent out to those who have asked to be on the mailing list.  If you would like to be added to our STP newsletter mailing list, please let us know by contacting us at or calling 01372 232463.

April Newsletter 2017.pdfApril Newsletter 2017
February Newsletter 2017.pdfFebruary Newsletter 2017
January Newsletter 2017.pdfJanuary Newsletter 2017
June Newsletter 2017.pdfJune Newsletter 2017



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