The Surrey Multi-Agency Safeguarding Hub (MASH) is a single point of contact for reporting safety concerns for a child, young person or adult.

The MASH team is based at Guildford Police Station, and includes experienced social workers for children and adults social care, health practitioners, education, and police; as well as a vast array of virtual partners from across Surrey.

  • Telephone: 0300 470 9100 (Monday to Friday 9am to 5pm)
  • Email: mash@surreycc.gov.uk
  • Outside these hours, please call the Emergency Duty Team (EDT) on 01483 517898 - this telephone number connects you to adult and child social care only
  • If you are concerned for a child or adult's immediate safety you should call Surrey Police on 999

The role of the MASH is to identify need, risk and harm accurately to allow timely and appropriate support. It achieves this by working together as a multi-agency team to determine the level of intervention and support required.

The MASH has direct links to four Early Help Co-ordination Hubs (EHCH) which support all the Surrey agencies, by providing specialist knowledge and guidance to help prevent and reduce issues that affect children and young people in Surrey. Where there are needs that don't require a social care response the early help hubs will co-ordinate an offer of early help linking children and families to the services that can meet their needs. Professionals can contact the hubs directly and the MASH will also send suitable referrals to the hubs.

Together the MASH and Early Help Co-ordination Hubs aim to provide children, young people and adults in Surrey with the opportunity to access the right help at the right time.

You can find out more about the MASH and the Early Help Co-ordination Hubs on the Surrey County Council website.