Patients of Greenfield Surgery in Old Woking were informed on Monday 20 May 2019 about some upcoming changes at the practice and how they can share their views. 

Updated 4 November 2019 - Merger between Greenfield Surgery and Sunny Meed Surgery completed

The CCG is pleased to confirm that the merger between Greenfield Surgery and Sunny Meed Surgery is now complete. All patients are now automatically registered with Sunny Meed Surgery and can use all the same services as before at Greenfield Surgery. In addition patients have the option of using services at Sunny Meed's main site on Heathside Road, Woking and their branch surgery in Goldsworth Park Health Centre. All patients will receive a letter confirming this with a welcome from the Sunny Meed team. Find out more about Sunny Meed Surgery

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Updated 9 October 2019 - Merger between Greenfield Surgery and Sunny Meed Surgery in final stages

The planned merger between Greenfield Surgery and Sunny Meed Surgery is progressing successfully and is in the final stages of completion.

The legal side of the process has taken slightly longer than anticipated and we would like to thank patients and staff for their continued understanding and support.

As we work to finalise things, services will continue to be provided from Greenfield Surgery in the usual way.

Once the merger is complete, all registered patients will be written to with an introduction to the new practice team.

Flu vaccinations

Greenfield Surgery is currently awaiting a delivery of flu vaccine and unfortunately cannot offer vaccinations to any patients until this arrives.

It is important to have a flu jab as soon as possible to help protect you from flu and its complications. Free vaccinations are available at the local pharmacies listed below for people who fit the following criteria:

  • all children aged two to ten (but not eleven years or older) on 31 August 2019
  • those aged six months to under 65 years in clinical risk groups
  • pregnant women
  • those aged 65 and over
  • those in long-stay residential care homes
  • carers
  • close contacts of immunocompromised people

** Please call the pharmacy before attending as you may be required to book an appointment **

 Lloyds Pharmacy

 Kingfield Road, GU22 9EH

 01483 760565

 Boots

 Heathside Road, GU22 7XL

 01483 714571

 Boots

 The Villages Medical Centre, Send  Barns Lane, GU23 7BP

 01483 222162

 Boots

 33-34 Guildford Road, GU22 7QQ

 01483 770900

 Bridge Pharmacy

 153 Maybury Road, GU21 5JR

 01483 760696

 Boots

 24-26 Bandstand Mall, Peacocks   Centre, GU21 6GB

 01483 723494

 Lloyds Pharmacy

 1/2 London House, Ripley,

 GU23 6AA

 01483 225111

 Horsell Pharmacy

 91 High Street, Horsell, GU21 4SY

 01483 772494

 May and Thomson

 51 Dartmouth Avenue, Sheerwater,   GU21 5PE

 01932 346186

 Boots

 8 The Goldsworth Park Centre,   GU21 3LG

 01483 726383


We would like to apologise for the inconvenience this may cause. Please speak to a member of practice staff if you have any concerns.

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Updated 19 August 2019 - Greenfield Surgery set to merge with Sunny Meed Surgery

The CCG has written to all registered patients of Greenfield Surgery with an update on the future of the practice. Following the CCG's positive discussions with Sunny Meed Surgery in Woking, they have confirmed their interest in taking over the running of Greenfield Surgery. 

The CCG is now working with both practices to progress the merger of the two surgeries. This means GP services will continue to be provided from the existing site in Old Woking. 

What changes will there be? 

Sunny Meed Surgery want to take over the running of Greenfield Surgery as a branch of their main site in Woking. This means that patients currently registered with Greenfield Surgery would automatically become registered patients of Sunny Meed Surgery and can continue to use services at the same location in Old Woking. In addition, it will also be possible to access full services at Sunny Meed Surgery on Heathside Road, Woking and at their other branch surgery within Goldsworth Park Health Centre. Please visit their website www.sunnymeedsurgery.co.uk for more information.

The contract to run Greenfield Surgery would transfer from the current holder, Dr Andersen, to doctors Rankin, Gil Rivas and Patel at Sunny Meed Surgery. Therefore Dr Andersen would no longer be a GP at Greenfield Surgery.

The partners at Sunny Meed Surgery are hoping that Dr Pool will continue to undertake surgeries at Greenfield and that all the reception team will continue in their current roles.

Do patients need to do anything?

Greenfield Surgery patients do not need to do anything. As we work to complete the merger, services will continue to be provided from the surgery as normal. Once finalised, the staff involved will work hard to make the transition to Sunny Meed Surgery running the practice as smooth as possible for patients. We appreciate your understanding with this. 

We would like to thank everyone who took time to share their views throughout this process. This extremely valuable feedback has been examined and published in an engagement report available below.

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Updated 12 August 2019

Patient feedback

Feedback from patients during the engagement activity in May and June is available to read in  pdf this report (1.04 MB) .

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Updated 16 July 2019

Following the patient and stakeholder engagement activity described below the CCG has identified a practice who wishes to take over the contract to run Greenfield Surgery. At a meeting on Friday 12 July the Primary Care Commissioning Committee agreed to support the progression of this option as the first choice. This means that work continues to try and secure GP services located at the Greenfield Surgery site.  A letter will be sent to all patients informing them of this outcome and what it will mean for the future of Greenfield Surgery.

Dr Pool has confirmed he would be interested in working with the two practices but this is subject their own agreement and we are unable to confirm further details at this stage.

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What is happening?

The practice has given notice to terminate its contract to provide primary care services (the care people receive from GPs and practice nurses) from September 2019. As a result, NHS North West Surrey Clinical Commissioning Group (CCG) - who plan, buy and monitor local primary care services - is working to identify the best possible options to ensure patients have continued access to a full range of primary care services.

Why is this happening?

The practice has worked extremely hard to maintain high quality care for its patients. However, there are a number of challenges to continuing to provide services from Greenfield Surgery, as outlined below. 

  • The number of patients registered is relatively small (2,000 people) and is not growing as expected and therefore the practice income remains static. This makes it difficult to offer a full range of services.
  • The practice has found it increasingly difficult to recruit the staff necessary to maintain the quality of care for the registered list of patients.
  • The way primary care works is changing with groups of practices working together to deliver services and more patients opting for alternative ways to access care – such as remote GP video consultation for example.

What next?

The CCG is doing all that it can to explore ways of ensuring ongoing access to primary care services for all registered patients. For example, working with local practices to identify ways in which they could join together to take over the contract, and reviewing the capacity at surrounding practices to see if there are sufficient alternative local services to meet patients’ needs. There are 14 practices within a three mile radius of Greenfield Surgery – you can see these in pdf this map (2.87 MB) . We are also considering if it will be necessary to run a competitive procurement to find a different organisation to provide services from Greenfield Surgery.

Between now until September we will also work closely with all vulnerable patients to provide individual support and ensure their care needs are met as best as possible. 

Patient feedback

We ran a period of engagement between 20 May and 14 June to ask what patients think about the challenges facing the surgery and what should happen next.

Public meetings

  • These were held on 28 May and 6 June 2019 at St Peter’s Church, Church Lane, Old Woking, GU22 9JF

You can view the presentation and frequently asked questions from the public meetings below:

Public information stand

  • This was on display at St Peter’s Church between 28 May and 7 June and people could leave comments. 

Patient survey

A survey was also available for patients to complete between 27 May and 14 June 2019. Responses are being analysed and will be published on this site in an engagement report.

If you have any queries about these changes at Greenfield Surgery please contact us using the details below. 

 

Contact us

Telephone    01372 232 450

Email            contactus.nwsurreyccg@nhs.net

Address        Patient Experience Team, NHS North West Surrey Clinical Commissioning Group, 58 Church Street, Weybridge, KT13 8DP

Text              07780 091 328

Web              www.nwsurreyccg.nhs.uk

Please also use these details to get in touch if you need any of this information in any other language or format.

All feedback from patients and other key stakeholders will be taken into account to reach a final decision. All patients will be updated in July once the review has been completed. 

Please note that there will be no immediate changes to patient care. Greenfield Surgery will continue to provide services until a decision is reached and all patients will be supported if any alternative arrangements need to be put in place.